Your return shipper may drop off, use a regular scheduled pickup or request a residential or business pickup.Existing and approved FedEx Ground Package Returns Program customers may order the preprinted labels by calling 1.800.463.3339.It is a contract-only service you must contact your FedEx account executive to set up an account and place the initial preprinted label order.It’s available for FedEx Ground shipments throughout all 50 states, within Canada and between the U.S. When your customers need to return a package to you, they prepare their package for shipping, apply the return label and tender the package to FedEx by scheduling a pickup by using a regular scheduled pickup or visiting a FedEx drop-off location. You can enclose a FedEx provided preprinted return shipping label with the original shipment, or you can send your customers one upon request. This is an easy-to-use solution for FedEx Ground ® returns in the U.S. Ideal for warranty/repair and pharmaceuticals. Alternatively, you can encourage your customers to drop off their package at a staffed FedEx location for greater cost control and speed.įor more information about the FedEx Email Return Label, go to Our Services. You can offer return shippers the convenience of requesting a pickup from their home or business.You can use the email return label for Saturday delivery, dry-ice service and the FedEx ® Hold for Pickup option.You can link the email return label with the outbound label for easy shipment-status tracking.You can decide how much time the customer has to print the label.It includes links for scheduling a pickup and finding drop-off locations.Alternatively, FedEx SmartPost ® Returns (for over 20 average daily volume) may be tendered to any USPS access point, including the shipper's mailbox. FedEx Express ® or FedEx Ground ® packages may be tendered to FedEx by scheduling a pickup, by using a regular scheduled pickup or visiting a FedEx drop-off location. They then apply the return label and select a shipping option. To use the email return label, your customers simply prepare the package for shipping and print the label, or they can go to a FedEx Office location to have the label printed for them. Your customers can choose to print the return label directly from their computer or present the barcode at a FedEx Office location for a team member to print the return label at the counter. Use a FedEx electronic shipping solution to email your customers a password-protected URL and barcode alternative. Alternatively, you can encourage your customers to drop off their package at a staffed FedEx location for greater cost control and speed.įor more information about the FedEx Print Return Label, go to Our Services. You can offer return shippers the convenience of requesting a pickup.You can use the print return label for Saturday delivery, dry-ice service and the FedEx ® Hold for Pickup option.
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